At Pro Coffee Machine, we are committed to providing excellent customer service and support. Whether you have questions about our products, need help with an order, or want to know more about our company, our team is here to assist you promptly and efficiently.

How To Reach Us:

Email: 

For inquiries or assistance, email us at info@procoffeemachine.com. We aim to respond within 1 business day.

Phone:

To speak with a team member directly, call us at 0208 264 0263 during business hours.

Post:

You may contact us via post at:
Ultra Retail Ltd
International House
10 Beaufort Court
Admirals Way
London
E14 9XL
United Kingdom

Opening Hours:

Monday – Friday: 09:00 – 17:00 (UK Time)
Saturday – Sunday:
Closed

Customer Support Philosophy

At Pro Coffee Machine, every inquiry matters. We are dedicated to providing personal, thoughtful, and prompt responses.

Whether you need:

  • Advice on selecting the perfect coffee machine for you,
  • Assistance with an existing order, or,
  • Guidance on setting up your coffee station at home or office

Our friendly team are here to support you.

Simply fill out the contact form on this page or email us directly, and a team member will respond as quickly as possible. We aim to provide solutions and support tailored to your needs.