FAQs
Choosing Your Coffee Machine
What types of coffee and espresso machines do you offer?
We offer a wide range of high-end coffee and espresso machines, including semi-automatic, fully automatic, and manual options from various reputable brands.
How do I choose the right coffee machine for my needs?
Consider factors such as your brewing preferences, the volume of coffee you typically make, and the features you desire. Our team is happy to help guide you in selecting the perfect machine.
Orders & payments
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options.
Can I return or exchange a machine if I’m not satisfied?
Yes, we have a return policy that allows you to return or exchange your machine within a specified period if you are not satisfied with your purchase.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for details on rates and delivery times.
Do you offer financing options for purchasing coffee machines?
Yes, we offer flexible financing options to help you purchase your desired coffee machine. Please check our website for more details on available plans and how to apply.
Product Support
Do you offer warranties on your products?
Yes, all our machines come with manufacturer warranties. The duration and coverage depend on the specific brand and model.
Do you provide support for machine setup and troubleshooting?
Yes, our customer support team is available to assist with setup, troubleshooting, and any questions you may have about your machine.
How often should I clean and maintain my coffee machine?
Regular maintenance is essential for optimal performance. We recommend following the manufacturer's guidelines for cleaning and descaling, typically every few months, depending on usage.
Where can I find user manuals for my coffee machine?
Yes, we offer a loyalty program that rewards returning customers with exclusive discounts and promotions. Sign up for our newsletter to stay updated on our latest offers.
Get in touch
Have questions about your order, or a general enquiry?